Be cautious about tacking fees to repair orders

February 02, 2011 | No Comments | share on facebook | retweet | share on LinkedIn

by Donna Harris, Automotive News

Originally published December 28, 2010 on Autonews.com:

We’ve taken a look at how dealers must be careful about adding fees to the vehicle price because these processing fees are often regulated by the state.

However, the fees dealers commonly charge in the shop to recover the cost of supplies or compliance with environmental rules often aren’t regulated. The “regulatory calm,” though, might not last, says McLean, Va., dealer attorney Mike Charapp.

Read more: http://www.autonews.com/article/20101228/BLOG14/101229922#ixzz1CvVQEgdJ

Compliance Definition: Adverse Action Notice

February 03, 2011 | No Comments | share on facebook | retweet | share on LinkedIn

by Randy Henrick

DealerTrack compliance counsel, Randy Henrick, discusses the 3 situations in which dealers need to send an adverse action notice.

Free Risk-Based Pricing Notice fulfillment available on DealerTrack

February 09, 2011 | No Comments | share on facebook | retweet | share on LinkedIn

by Strati Papageorge

Strati Papageorge, Director of Product Management for DealerTrack, discusses free Risk-Based Pricing functionality available for dealers to help comply with the FTC regulation.

Compliance Definition: Arbitration Clauses

February 24, 2011 | No Comments | share on facebook | retweet | share on LinkedIn

by Randy Henrick

DealerTrack compliance counsel, Randy Henrick, speaks about the consequences for dealer arbitration clauses that don't give consumers choices